All payments have to clear before we can ship out the item purchased.
If paid by money order, we need to receive it before we ship.
We accept credit cards, debit cards, money orders and PayPal.
FYI: You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. It makes all of our lives so much easier :)
All of our items are carefully packed and are shipped via USPS.
After the item is shipped, you will be provided with a tracking number for your convenience.
If you need an item ASAP, and would like to be additional for express shipping, please contact us.
Items are shipped to the address that is listed on the checkout page. If you need to change the shipping address for any reason, PLEASE contact us and let us know.
Our items are shipped a couple of days after purchase, depending on the item and the amount purchased.
Domestic packages usually take 5-7 business days to get to their location, depending on where it's going.
We are not responsible for any customs or VAT fees from your country.
International packages take about 2-3 weeks to most countries. Please be aware that customs can delay packages by up to 6 weeks which doesn't happen often but is always a possibility.
REFUNDS AND EXCHANGES
We accept refunds/exchanges for up to 7 days after you receive the item.
Custom orders ARE NOT eligible for a refund or an exchange.
If you need to return an item, you are responsible for the shipping charges.
6009 71 Avenue
Ridgewood NY 11385
In order to get a full refund, the purchased item needs to come back in the same shape you received it. If there are missing parts or the item is in any way damaged, you will NOT get a full refund.
Please e-mail us before returning
ADDITIONAL POLICIES & FAQ'S
If you need to place a custom order, please do. We accept custom orders as long as we are able to fulfill them.
If you have any questions about any of my items or policies please do not hesitate to contact us. We will be very happy to answer all your questions!